The Opportunity

As a key member of the Wajax team the Parts & Service Clerk is responsible for providing a high level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties.

The Role

- Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes and selling parts.
- Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.
- Responds to customers in person, via telephone, or electronically in a timely and courteous manner;

delivers strong serviceand salesmanship on the phone order desk and front counter parts sales.
- Covers and/or assists warehouse person in shipping product to bot...