Lead accommodation services operations in Banff as an Accommodation Services Manager. This full-time, on-site role focuses on developing policies, hiring staff, and maintaining high service standards.
Located at Norquay Road, this position is vital for overseeing daily operations. You will implement training, manage budgets, and negotiate with suppliers and clients. Your leadership will ensure exceptional guest experiences while managing staffing and resource needs effectively.
Key Responsibilities:
• Develop and implement operational policies and procedures
• Recruit, hire, and conduct staff performance reviews
• Prepare and monitor budgets with attention to revenue
• Arrange maintenance activities and oversee their execution
• Address customer complaints and assist guests with needs
Requirements:
• Permanent resident or valid work permit holder in Canada
• Proven experience in accommodation service management
• Strong interpersonal and client-focused ...