Hello!

At Factorial we're looking for a Team Lead to join our Spanish Customer Experience team and help us take the company to the next level.

In this role, you will report directly to the Head of Account Management for Spain and team up with other Area Managers to spearhead our mission of creating, for our Spanish customers, the highest satisfaction levels at every touchpoint.

Ready to be part of the challenge?

About the team

Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. If you’re passionate about people and love turning a challenge into a great experience, you’ll fit right in.

What you'll do

• Lead and guide a dedicated team of 6-8 Account Managers, fostering a culture of ownership, self improv...