Position Responsibilities

• Build and maintain rapport with customers over phone and email.

• Own an assigned portfolio of past-due accounts.

• Maintain low portfolio aging by working with customers to resolve reasons for overdue payments.

• Collaborate with a team of enthusiastic professionals to minimize aging / bad debt.

Minimum Requirements

• High school diploma or equivalent required. Bachelor’s degree preferred.

• Bilingual (English / French) - fluent in both verbal and written forms.

• Working knowledge of Microsoft Word and Excel.

• Prior call center experience / bookkeeping a plus.

Benefits

• Company-paid extended health coverage and RRSP with 6% employer match that starts day one !

• Multiple bonus programs.

• Paid holidays and ...