The Amazon Customer Excellence System team (ACES) is seeking an enthusiastic, data-
driven, and technology-minded Process Owner to contribute to country expansion.
The ACES PSE (Process and Systems Engineering) is a team of Process Owners with the
mission to support Fulfilment Centre (FC) & Inbound Cross-Docking (IXD) process improvement
on behalf of Amazon customers. As the intermediary between operations and software
teams, our team is responsible for project execution, process maintenance and
troubleshooting, and change management for new hardware and software deployments in
our FCs & IXDs. We own the virtual process setup, software, and equipment standardization
and design & rollout of software projects. We define launch standards and provide end-to-
end support for new FC/IXD launches and ad-hoc FC/IXD process support. Our vision,
together with the Amazon Fulfilment Technology team, is to develop efficient and reliable
systems enabling o...