Step into a Bilingual Customer Service role with Adecco in Markham, ON. Deliver exceptional support to clients in both English and French in a hybrid work setting that balances remote and in-office time.
As a Bilingual Customer Service Representative, you will utilize your 2-3 years of customer service experience in engaging with a diverse clientele. This temporary position offers room for advancement and allows you to work Monday through Friday without evening shifts.
Key Responsibilities:
• Manage phone calls in both English and French
• Address and resolve customer inquiries efficiently
• Process orders through the order entry system
• Handle email and chat communications in both languages
• Strengthen customer relationships to ensure loyalty
Requirements:
• 2-3 years in a customer service capacity, preferred in call centers
• Strong bilingual skills in French and English required
• Post-secondary education or relevant work experience preferred
• ...