Administrative Assistant / Sales Support Administrator

 

Overview: The Administrative Assistant / Sales Support Administrator will be responsible for supporting the daily administrative, customer service, quoting, invoicing, and sales coordination functions.

 

Duties:

Quoting:

• Preparing customer quotations

• Following up

• Converting accepted quotations into sales orders

Invoicing:

• Creating invoices

• Confirming customer information, VAT numbers, delivery addresses, purchase order numbers, and product details

• Assisting with credit notes

Customer Interaction:

• Answering customer calls, emails, and WhatsApp

• Assisting customers

• Keeping customers updated on order progress

Sales and Order Administration:

• Capturing customer orders accurately.

• Coordinating with pr...