Join MMi Electrical Services Inc. as an Office Administrator in St. Albert, AB, where you will enhance our customer experience and operational efficiency in a supportive environment.
As an Office Administrator, your primary responsibilities will involve being the first touchpoint for our customers. This hybrid position offers a mix of office and remote work. Engage with clients by handling calls, scheduling appointments, and supporting technicians in daily operations. You'll also manage light accounting duties and contribute to process improvements.
Key Responsibilities:
• Answer all incoming calls within three rings
• Schedule and manage service and maintenance requests
• Proactively communicate schedule updates to customers
• Dispatch field technicians effectively
• Assist with basic accounting tasks using QuickBooks
Requirements:
• 1–2 years of administrative experience
• Excellent communication and organizational skills
• Detail-oriented and able to...