Job Overview

This position is responsible for performance of duties in the Clinical Lab Support Data Integrity department located at the Manulife Place. The role includes identifying, investigating, and remediating discrepancies in the Epic Beaker Module in Connect Care Clinical Information System (CIS), POCT Aegis, and TeleMED, using database systems such as Client Registry, PD, Netcare, JIRA, and Service Now. The person will investigate and correct order entry errors to ensure timely laboratory reporting and patient safety, support the Health Information Management (HIM) team with demographic discrepancies, and provide internal and external client support at a provincial level. They will also participate in system testing programs and submit provider/build requests into Epic Beaker data tables.

Position Details

• Classification: Administrative Support IV
• Union: HSAA OFFICE CLERICAL
• Unit and Program: Data Inte...