Enhance customer satisfaction at Pineapple as the Aftersales and Quality Control Administrator based in Aylesford, Kent. This vital contract position focuses on warranty claims management and contributing to product quality assurance.
You will play a key role in ensuring that customer needs are met effectively through warranty processes. Collaborating with both local and international teams, you will oversee product inspections and address any quality concerns that arise. Your expertise is essential in maintaining our standards of excellence.
Key Responsibilities:
• Process customer warranty claims and manage repairs
• Utilize order management systems proficiently
• Coordinate product logistics with sales teams worldwide
• Conduct physical inspections of new shipments
• Support health and safety compliance initiatives
Requirements:
• Previous experience in customer service and administration
• Strong proficiency in Microsoft Office tools
• Excellent org...