Summary The Advanced Medical Support Assistant (AMSA) is assigned to the VA Sierra Nevada Health Care System (VASNHCS) Community Care (CC) Service to perform a full range of duties related to eligibility, preferences, scheduling, provider interaction, and customer service. The Community Care Program serves eligible Veteran populations through community providers in a variety of patient care settings such as emergent, inpatient, outpatient, and extended care. Responsibilities Duties of the position include, but are not limited to: Support the consult teams, by using an interdisciplinary coordinated care delivery model. Use advanced interpersonal skills in order to effectively understand patient's needs, assess possible courses of action and take appropriate measures to ensure patient satisfaction. Demonstrate exceptional interpersonal communication skills and work collaboratively with medical center programs, services and multidisciplinary team members in providing accessibility to care...