Join De Havilland Aircraft as a Customer Service Manager to enhance client engagement in the aerospace sector. Manage crucial account relationships for optimal service delivery.
This pivotal role provides strategic leadership across a portfolio of customers, ensuring their needs are met through effective order management and issue resolution. Your proactive communication skills will help you oversee a diverse range of accounts while seeking opportunities for growth. Bring your experience and drive to maintain our high standards of service excellence.
Key Responsibilities:
• Oversee proactive communication with clients
• Manage a portfolio of over eighty diverse accounts
• Process customer orders, quotes, and returns accurately
• Address invoicing and delivery issues effectively
• Collaborate with teams for customer-facing projects
Requirements:
• Bachelor’s degree in relevant fields
• 5+ years in customer service or management roles
• Experience in Aero...