Become the Agency Client Success Manager at Pophaus, overseeing key client accounts in a hybrid remote environment. Lead communication and delivery to ensure premium client experiences.
Pophaus is actively looking for a Client Success Manager who possesses 3 to 5 years of experience in a creative agency setting. In this role, you’ll manage daily client communications, facilitate updates, and coordinate closely with creative teams. Your proactive approach will contribute to long-term client satisfaction and robust relationships.
Key Responsibilities:
• Enhance client experience and retention strategies
• Conduct regular client meetings with clear agendas
• Deliver timely project updates and feedback
• Collaborate efficiently with cross-functional teams
• Organize communication channels for project tracking
Requirements:
• Experience in a digital, creative, or email-focused agency
• Confident and effective communicator with clients
• Strong organizational...