Drive customer-focused solutions as a Business Analyst. Work within an Agile team to translate business needs into effective digital self-service requirements and user stories.
This role is pivotal in enhancing customer interactions through digital platforms. You will partner with various stakeholders, facilitating workshops to define scope and collaborating on testing and training materials. Your expertise will ensure clarity and successful project execution.
Key Responsibilities:
• Collaborate to identify customer and operational needs
• Facilitate definition of requirements through workshops
• Aid in backlog refinement and release planning
• Document processes and functional requirements
• Support user acceptance testing and operational activities
Requirements:
• Bachelor’s degree or equivalent experience
• 3+ years in a Business Analyst capacity
• Strong grasp of Agile methodologies
• Proficiency in visual tools for requirements documentation
...