Location
toronto
Posted
June 06, 2026
Commute
Local Area
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Job Description
Drive customer success as a Technical Customer Success Manager focused on AI solutions. Oversee AI agent performance post-deployment to ensure optimal hiring workflow outcomes.
In this role, you will engage with clients to ensure that AI agents meet business objectives. You'll monitor performance metrics, fine-tune workflows and prompts, and work to resolve system-related issues. Utilize your technical expertise to bridge engineering and customer needs.
Key Responsibilities:
β’ Define key performance metrics with clients
β’ Assess and enhance AI agents' operational success
β’ Improve agent workflows and context handling
β’ Resolve ambiguity in AI and system interactions
β’ Provide actionable insights for product enhancements
Requirements:
β’ Proficient technical skills with coding knowledge
β’ Strong experience with prompt engineering
β’ Familiarity with AI systems and orchestration practices
β’ Skilled...
In this role, you will engage with clients to ensure that AI agents meet business objectives. You'll monitor performance metrics, fine-tune workflows and prompts, and work to resolve system-related issues. Utilize your technical expertise to bridge engineering and customer needs.
Key Responsibilities:
β’ Define key performance metrics with clients
β’ Assess and enhance AI agents' operational success
β’ Improve agent workflows and context handling
β’ Resolve ambiguity in AI and system interactions
β’ Provide actionable insights for product enhancements
Requirements:
β’ Proficient technical skills with coding knowledge
β’ Strong experience with prompt engineering
β’ Familiarity with AI systems and orchestration practices
β’ Skilled...