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AI-Enhanced L2 Support Engineer for EdTech Challenges

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Crossover
📍 bogotá, Colombia
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Location bogotá
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Posted June 07, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Crossover is hiring for a full-time L2 Support Engineer based in Bogotá, Colombia. This position focuses on providing outstanding customer support by utilizing AI-driven tools to tackle complex technical issues that require human judgment.

The ideal candidate will have at least 3 years of experience in a technical support role, a foundational ability in coding for troubleshooting, and excellent problem-solving skills. Compensation is set at $30 per hour, equivalent to $60,000 per year.

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📍 Location Details

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City
bogotá
🗺️
Country
Colombia
🚗
Commute
Local Area

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