Drive operational excellence with gategroup in Winnipeg as an Airline Operations Load Control Specialist. This full-time role focuses on effective communication with airline clients and internal teams.
As a Load Control Specialist, your role will involve coordinating meal requests and aircraft movement details to optimize service delivery. You will be responsible for responding promptly to customer inquiries and maintaining accurate billing information. Your ability to manage multiple priorities under pressure will be key to this dynamic position.
Key Responsibilities:
• Monitor and distribute essential meal and aircraft movement data
• Act as a liaison with customer order control team
• Address urgent requests and coordinate with various departments
• Enter and manage orders in the ERP system
• Ensure billing accuracy and maintain customer records
Requirements:
• High school or college diploma required
• Prior customer service experience in a fast-paced e...