Transform customer interactions as an Alfa Laval Customer-Focused Product Specialist, providing essential support for product applications and services. This full-time position is available in Scarborough, ON or Edmonton, AB.
In this role, you will be integral to customer satisfaction, delivering complex quotations and proactive solutions. Your hands-on experience with Alfa Laval equipment will shine as you collaborate with sales and service teams to address customer needs and enhance the operational workflow within the company.
Key Responsibilities:
• Foster positive customer experiences through effective support
• Generate accurate service offers and proposals
• Identify potential upgrade solutions for customers
• Collaborate with teams to manage offer backlog effectively
• Provide technical support to field service personnel
Requirements:
• Engineering degree or equivalent with at least 1 year of experience
• Extensive hands-on experience with Alfa Lava...