Purpose

Contributes to the overall success of the GBS in Colombia and the countries we support globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Refresh data and documentation for existing clients on an ongoing basis per periodic review cycles, following the firm’s policies, standards, and procedures.
• Interacting with bankers and relationship managers to gather required information.
• Follow up with internal partners to ensure timely actions on cases requiring their input.
• Update firm systems and databases with information/documentation obtained from clients. <...