Analyst - Marketing (Retention)

Toronto, ON, Canada(Hybrid)

**Job Description**

At American Express, we know that meaningful customer relationships are built through thoughtful experiences, strong communication, and a commitment to delivering value at every interaction.

The International Card Services (ICS) Customer Marketing Team represents a dynamic, fast-paced environment with exciting opportunities for career growth and development. Within ICS, the Customer Revenue Growth & Retention Team is responsible for retaining our consumer and commercial customers and optimizing our servicing experience. The Marketing Analyst, Customer Marketing, Retention & Servicing will be responsible for customer engagement and driving long term loyalty in partnership with the Global Servicing (GS) organization, Customer Marketing Center of Excellence, product owners and acquisition teams.

You’ll gain exposure to data-driven marketing, customer lifecycle mana...