We are looking for an Operations Analyst to join our team in Milan. In this role, you'll be a key player in optimizing our operations, directly influencing user experience (UX) and profitability in a portfolio of cities. You'll work closely with the Operations Manager and other vertical peers to drive growth and efficiency.

THE JOURNEY

As an Operations Analyst, you'll have a direct and tangible impact on the success of our local operations. Your main responsibilities will include:

• Driving KPI Performance: You will be responsible for key UX and Profitability KPIs for a portfolio of cities, conducting in-depth analysis to identify opportunities for improvement and developing strategies to achieve them.
• Strategic Analysis & Reporting: Perform rigorous analysis aimed at improving these KPIs and create high-quality reports and dashboards to provide clear visibility on the performance of our core operational metr...