Transform court technology operations in Alberta as an Intermediate Application Analyst. Lead efforts in application governance and service improvement while enhancing data security.
Reporting directly to the Director, this role plays an essential part in managing the functional effectiveness of Court Technology Services. You'll bridge the gap between court operations and technical teams, focusing on standardizing IT processes and ensuring applications secure judicial outcomes. This position requires adept communication for gathering complex user requirements while also overseeing vendor performance and compliance with judicial protocols.
Key Responsibilities:
• Drive the transition of support services to an ITSM framework
• Manage communications for major incident resolutions
• Oversee change management for minimal disruption during updates
• Document complex requirements from court users
• Monitor application services from vendors to ensure quality
Requirement...