Mackenzie Health is hiring an Application Analyst focused on the Epic MyChart system. This role combines clinical knowledge with analytical skills to refine EMR systems and support patient care.
As part of the clinical applications team, you will be instrumental in improving operational efficiencies between various stakeholders and the EMR system. Your role focuses on providing user support, troubleshooting, and implementing enhancements to align with clinical needs. You will also participate in software testing and training initiatives essential for user education.
Key Responsibilities:
• Offer user support for Epic MyChart and EMR
• Troubleshoot and resolve operational issues in collaboration
• Assist in testing and implementing system upgrades
• Create and maintain user training resources
• Document policies while liaising with end users and vendors
Requirements:
• Relevant degree in a clinical or technology field
• Epic MyChart certification or readine...