Become a pivotal part of Green Infrastructure Partners as a Business Support Analyst focused on application support for systems managing project operations. This operational role enhances system stability and user engagement daily.
In this position, reporting to the Business Operations Manager, you will support end users and troubleshoot issues relating to project delivery systems. You will act as a key contact point, facilitating communication between field users, IT, and vendors while ensuring effective system usage across the organization.
Key Responsibilities:
• Provide daily application support for project delivery systems
• Troubleshoot user issues on cost management and time capture
• Log, track, and manage support tickets efficiently
• Deliver ongoing user training and system coaching sessions
• Support audits and ensure adherence to business processes
Requirements:
• Minimum 3 years of relevant experience in project environments
• Hands-on experie...