We are hiring for this position out of our Toronto, Vancouver and Calgary offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About The Role

This role will require you to support a 24/7 environment on call or as needed. You are a highly motivated and versatile individual looking to join our IT team as an Application Support L1. In this role, you will play a crucial part in ensuring the stability, functionality, and optimization of our applications while bridging the gap between technical support and business needs.

About The Day-to-day

• Provide hands–on technical support for Enterprise Applications, ensuring timely resolution of incidents and service requests.
• Perform system analysis, identify areas for improvement, and implement enhancements to streamline processes and increase efficiency.