**Responsibilities**:- Analyzes existing system logic and recommends enhancements or fixes.
- Conducts fact finding and documents requirements.
- Partners with appropriate development and production support areas.
- Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
- Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
- Has limited but direct impact on the business through quality of activities provided; area of impact is limited to the job holder.
- Exchanges ideas and information in a concise and logical manner.
- Performs other duties and functions as assigned**Qualifications**:- Basic level experience in an Apps Support role (combination of education/experience).
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.<...