The Accounts Receivable (AR) Analyst is responsible for managing and driving any collection activities while maintaining accurate records of all customer interactions and collections and is responsible for supporting internal and external audits related to accounts receivable. This person will develop a cross‑functional partnership with Sales, Customer Experience, Shipping, and Finance. The Accounts Receivable Analyst will use analytical skills and business acumen, positive business influence skills, exceptional organizational skills with attention to detail to drive growth and best practice.

Functional

Maintain accurate records of all customer interactions and collection activities

Reconcile customer accounts and process account adjustments or credit memos as needed

Connect with customers via email or on the phone to collect payments

Collaborate with Sales and Customer Service teams to resolve invoice issues

Reconcile credit card s...