DESCRIPTION

At Amazon, we're working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. One of our main goals is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost‑effectively as possible. To meet this goal, we are continually striving to innovate and provide best‑in‑class service levels through excellence performance.

We are seeking a Shift Manager in Last Mile Execution for the North Region of the country, based in Monterrey, NLE, MX. The role focuses on safety, quality, customer experience, and productivity of the operation.

RESPONSIBILITIES Day‑to‑day management of the Last Mile operation and delivery station. Setting and communicating performance goals, creating expectations and objectives to meet customer promise and ensure accuracy and quality. Leading a team of Process Assistants and Delive...