The Position

Main purpose:
This position is ideal for an ambitious candidate who is willing to supervise and develop a team, maintain an excellent standard of service meanwhile managing the relationship with our Guests.
Reports to: Executive Housekeeper.

Main duties & responsibilities:
• Ensure that housekeeping requests by Guests are responded to in a timely and efficient manner and where possible anticipate Guest’s needs;
• Guarantee daily inspection of Guest rooms, public areas, back of the house areas to maintain and reach our service standard;
• Help in maintaining all department inventories and cleaning schedules;
• Support the Executive Housekeeper to maintain the décor of staff house, lockers and back of the house;
• Assist the Executive Housekeeper in the housekeeping staff appraisal, training and development;
• Comply with the financial objectives of the department.