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Assistant Housekeeping Manager

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Highgate
πŸ“ Villa Carolina, Puerto Rico
πŸ“
Location Villa Carolina
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Posted June 06, 2026
πŸš—
Commute Local Area
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Job Description

Overview

The Assistant Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

Responsibilities

  • Maintain a warm and friendly demeanor at all times.
  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
  • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
  • Ensure compliance to Standard of the Week tr...
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    πŸ“ Location Details

    πŸŒ†
    City
    Villa Carolina
    πŸ—ΊοΈ
    Country
    Puerto Rico
    πŸš—
    Commute
    Local Area

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