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Assistant Manager in Customer Engagement

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Mark's Work Wearhouse Ltd.
πŸ“ medicine hat, Canada
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Location medicine hat
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Posted June 06, 2026
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Commute Local Area
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Job Description

Shape exceptional customer interactions as an Assistant Manager focused on Customer Engagement. Work alongside the Store General Manager to develop a thriving team and improve customer experiences.

In this Assistant Manager role, you will partner with the Store General Manager to hire and build an effective, diverse team. Essential responsibilities include scheduling, coaching on loyalty programs, and enhancing customer service across the sales floor. Use customer feedback to create strategies for continuous improvement.

Key Responsibilities:
β€’ Support the Store General Manager in team building
β€’ Manage scheduling for efficient store operations
β€’ Drive loyalty program success through team training
β€’ Lead the Manager on Duty program for customer focus
β€’ Handle escalations to ensure prompt resolution

Requirements:
β€’ Strong leadership and communication skills
β€’ Problem-solving abilities in high-pressure situa...

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πŸ“ Location Details

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City
medicine hat
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Country
Canada
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Commute
Local Area

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