J
**ob Purpose: O**
- _ffer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales. A_
- _ssist in the maintenance of a tidy and well presented store, maintaining high standards in all areas. P_
**rincipal Accountabilities: C**
**ustomer Service/Sales O**
- ffer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience. I
- ntroduce selling benefits and various features of merchandise range. M
- aximise sales through detailed product knowledge and add on sales B
- e knowledgeable about store layout, products and stock availability. D
- eal with customers in a cheerful, polite and efficient way, always considering their needs. H
- andle customer complaints and phone queries tactfully in line with Company Policy. P
- rocess transactions in an efficient and professional manner always adhering to Company Procedures. B
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