Compensation

$22.00 - $27.21 CAD

Location

Dryden, Ontario, Canada

About the Role

Customer Experience Associate at TD Canada Trust. Join the frontline team to build lasting customer relationships and promote banking solutions.

Department Overview

At TD Canada Trust, we perform a broad range of customer service transactions, provide information and advice, and promote products and services to enhance customer experience.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
• Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
• Ac...