Purpose:

Reporting to the Executive Director, Athletics & Recreation, the Associate Director, Operations & Business Services leads the coordination and effectiveness of Athletics & Recreation's operational, service delivery, and engagement functions. The role leads managers responsible for four primary areas: event operations and client services, business development, engagement and sports information (including marketing, digital communications, and media relations), and facilities operations. The Associate Director ensures these functions operate in an integrated and consistent manner to support safe, reliable, and effective program and service delivery. As a member of the Athletics and Recreation Senior Leadership Team, the Associate Director contributes to departmental planning, resource allocation, and decision-making, with a focus on operational alignment, risk management, and service effectiveness. The role plays a key part in coordinating with institutional part...