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Associate Director, Senior CRM Business Systems Analyst

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RBC
πŸ“ toronto, Canada
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Location toronto
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Posted June 08, 2026
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Commute Local Area
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Job Description

Overview

Great opportunity to join a fast pace, dynamic and innovative team. The Associate Director, Sr. CRM Business Systems Analyst role will be responsible for managing a 3 year PAR approved CRM Modernization program working alongside the business and development teams to deliver the next best in class Capital Markets CRM Salesforce FSC Application. The new application build will leverage core Agile delivery methodologies with a strong focus on rapid delivery of new functionalities. The role requires a good mix of strong business analysis skills and technical skill set to accurately capture business requirements, lead scrum calls, prepare technical design documentation, and build strong relationships with development teams, business partners & key vendor suppliers. Opportunity to work on a high profile transformation program with an application used by 3000 users across 16 countries.

What will you do?

  • Lead the planning, elicitation, analysis, ...

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πŸ“ Location Details

πŸŒ†
City
toronto
πŸ—ΊοΈ
Country
Canada
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Commute
Local Area

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