As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

**Responsibilities:**

+ Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.  
+ Increase orders by suggesting related items, explaining features, and checks customer’s buying history. 
+ With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. 
+ Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order. 
+ Review open customer order reports and act on open items, ...