Step into the role of Associate in Shareholder Services at Odyssey Trust Company, focusing on impactful client interactions and service excellence. Your detail-oriented approach will be key to maintaining strong relationships.
You'll play a vital role in managing daily communications with shareholders and financial institutions. Odyssey emphasizes teamwork and creativity, inviting you to contribute your innovative solutions while maintaining a strong service ethic. The position offers rewarding opportunities to influence process improvements as you collaborate closely across teams.
Key Responsibilities:
• Manage interactions with shareholders and financial institutions
• Resolve inquiries promptly and professionally
• Respond to communications via phone, email, and chat
• Process transactions efficiently, ensuring accuracy
• Navigate complex inquiries as per procedure
Requirements:
• Courteous and professional demeanor
• Excellent communication skills, bot...