Company Description

Allied Customer Solutions, Inc. (ACSI) is a nearshore business process outsourcing (BPO) leader specializing in adaptable, tailored contact center solutions for industries such as healthcare, financial services, automotive, consumer products, e-commerce, and home services. The company provides multi-location outsourced customer care and strategic consulting designed to streamline operations, enhance customer journeys, and control costs. ACSI operates with an agent-first approach, supported by a network of 1,000+ trained professionals who deliver consistent, high-quality customer experiences. With locations in Las Vegas, NV, Tijuana, Mexico, and Mexico City, ACSI offers the advantages of contracting with a U.S. corporation while leveraging competitive nearshore rates. The organization adheres to strict regulatory and security standards, including HIPAA, PCI, FDCPA, FCRA, GLBA, and FFIEC requirements.

Role Description

This full-time, on-...