Join Assured Automotive as a Customer Service Representative, where you'll focus on enhancing customer satisfaction and streamlining repair processes in a collaborative environment.
In this vital role, you will be responsible for creating exceptional customer interactions and effectively scheduling vehicle repairs. Assured Automotive values strong communication skills, attention to detail, and proactive relationship management within the automotive industry. Success in this position requires adaptability and a friendly approach.
Key Responsibilities:
• Deliver excellent customer service via phone, email, and in-person
• Schedule and track appointments for vehicle repairs
• Process insurance claims promptly and accurately
• Document all communication with customers and insurance partners
• Coordinate rental car information and manage logistics
Requirements:
• High School Diploma required
• One year of customer service experience preferred
• Strong oral a...