Drive exceptional event experiences as an Audiovisual Technical Lead with Encore. Set up, operate, and troubleshoot audiovisual systems while ensuring top-tier customer satisfaction.
In this intermediate role, you'll report to the Operations Manager and work within various hospitality environments. Your responsibilities will include managing equipment setup, providing stellar customer service, and leading a team of technicians in delivering world-class service. You'll leverage your audiovisual expertise to meet guests' needs effectively.
Key Responsibilities:
• Set up and operate audiovisual equipment accurately
• Troubleshoot equipment issues quickly as they arise
• Mentor technicians to uphold service standards
• Communicate effectively with clients and guests
• Monitor events to ensure seamless operations
Requirements:
• Minimum 2 years of audiovisual experience required
• 2-3 years in customer service or hospitality preferred
• High school diploma; ...