Join Murray Chrysler Westman as a dedicated Parts Advisor, focusing on exceptional customer service and accurate parts management. Your role will encompass assisting customers with part identification and orders.
As a key player in our service department, you will connect with both retail and wholesale customers daily. This involves using software for parts cataloging, processing orders, and ensuring timely delivery of parts to service technicians. Your organizational skills will aid in keeping inventory maintained and the workspace orderly.
Key Responsibilities:
• Engage with customers for parts inquiries via multiple channels
• Collaborate with service technicians to ensure part availability
• Utilize manufacturer catalogs for accurate parts identification
• Process parts orders, returns, and warranties promptly
• Maintain a clean and organized parts department
Requirements:
• Automotive parts experience is an asset
• Strong abilities in customer service...