Join GARAGE CHAREST & FRÈRES INC. as an Automotive Service Technical Support in this full-time, permanent role. Focus on providing exceptional client interactions while managing inquiries and service explanations.

You will work on-site, engaging with clients to handle complaints, arrange billing, and offer continued support post-service. This role prioritizes organizational skills and client focus to ensure satisfaction and maintain detailed service records.

Key Responsibilities: • Respond to customer inquiries both in writing and orally • Efficiently address and manage customer complaints • Coordinate billing for services rendered and issue receipts • Maintain accurate records and statistics for services • Provide continued support through client consultations

Requirements: • Proficient in database software and MS Outlook • Organized, punctual, and has strong interpersonal skills • Excellent multitasking ability under pressure • Previous customer service exp...