Join Aviva as a Senior Vendor Management Executive, where you will manage vendor performance and relationships to enhance our customer service. Collaborate in a hybrid work setting that fosters growth and support.

In this impactful role, you will oversee a team dedicated to improving vendor KPIs and reinforcing compliance standards. You'll leverage analytical insights to guide decision-making and improve operational metrics such as cycle time and customer satisfaction. Your ability to lead change and mediate conflict will enhance Aviva's service delivery.

Key Responsibilities:
• Develop strategic directions for vendor management
• Ensure compliance with risk management controls
• Evaluate vendor relationships for efficiency and quality
• Lead initiatives to resolve vendor-related issues
• Support the negotiation of vendor contracts and SLAs

Requirements:
• Minimum 5 years in Vendor or Relationship Management
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