An Azure Cloud Engineer is a specialized IT professional who focuses on designing, implementing, and managing solutions on the Microsoft Azure platform. They play a critical role in helping organizations leverage cloud computing to enhance efficiency, scalability, security, and reliability.

Key Responsibilities

• Monitor the ticketing queues to ensure resolution is accordance with defined service level agreements.
• Maintain a ‘transparent’ relationship with internal teams and customers.
• Understanding of Windows Active Directory, Group Policies, DNS, DHCP, Enterprise Patching, file, and printing services.
• Resolving application issues across IaaS/PaaS/SaaS.
• Interpreting and maintaining systems documentation.
• Provide root cause analysis of reported incidents.
• Staying current with the latest Azure services, features, and industry best practices.
• Collaborating with cross-functional teams...