**About the Role**
As a B2B Operations Manager, you'll lead the end-to-end process of launching new shuttle programs and become the strategic partner to clients post-launch.
Reporting to the B2B Lead for Mexico, you'll own implementation planning, coordinate across cross-functional teams, and ensure our programs meet client expectations.
Once live, you'll drive engagement, performance, and growth, working closely with internal teams to optimize each program and help shape the future of Uber Shuttle.
The B2B Operations Manager is a hybrid role that combines client onboarding, project management, and account growth.
You'll lead the end-to-end implementation of new Uber Shuttle programs and continue as the primary point of contact post-launch.
This includes managing client relationships, ensuring operational excellence, and scaling our solutions across Mexico.
You'll be part operator, part strategist, and part client partner.
This role is ideal for someo...