**Job Summary**: **Responsibilities**: - Customer Interactions:_ - Respond promptly to client's inquiries via phone. - Provide accurate information about products, services, and company policies. - Ensure to make appointments with the business owner. - Communication:_ - Communicate effectively with customers, colleagues, and other departments to ensure seamless customer experiences. - Maintain a professional and empathetic demeanor in all interactions. - Documentation:_ - Document customer interactions and transactions accurately. - Update customer records with relevant information and details. - Problem Solving:_ - Identify and escalate priority issues to the appropriate channels. - Collaborate with team members to find solutions to complex problems. - Product Knowledge:_ - Stay informed about company products, services, and updates. - Continuously develop and update knowledge of industry trends. **Qualifications**: - High school diploma or equivalent; college degree preferred. - Prev...