-

Permanent

SW

Admin / Secretarial

Retail

Western Cape , Strand

Back Office Administrator (Hire Specialist)

The successful candidate will be a reliable, mature, and organised person who is honest, energetic, helpful, detail-focused, and strongly client-centred.

Responsibilities

• Assist clients via phone, email, and WhatsApp
• Prepare and follow up on quotes, contracts, and customer documents
• Check customer details, authorisations, ID requirements, and No-Hire checks
• Process payments, deposits, refunds, and proof of payments
• Monitor active, overdue, and long-running contracts
• Support delivery and collection admin
• Scan, rename, file, and control documents accurately
• Follow up on missing information and unresolved client matters
• Help identify admin errors, control gaps, and process issues

What we're looking for

• ...