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About the Company

We are Kaizen Gaming, the team powering Betano, one of the biggest GameTech companies in the world, operating in 19 markets. We aim to leverage cutting‑edge technology to provide the best experience for our millions of customers.

We are a diverse team of more than 2,700 Kaizeners from 40+ nationalities across 3 continents. Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Ready to Press Play on Potential?

About the Role

As an RA Agent , you will support the Reclame Aqui operation. Responsibilities include managing moderation and escalation workflows, ensuring process consistency, coordinating with stakeholders, and delivering onboarding and training for BPO analysts. You will act as the link between...