Location
banff
Posted
June 06, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Join Banff Lodging as a Front-Line Operations Manager focused on enhancing guest satisfaction. Lead teams to exceed expectations in operations across our beautiful hotels.
This pivotal role, reporting to the Director of Operations, requires expertise in managing daily hotel operations with a strong emphasis on the guest journey. You will engage and elevate your staff, ensuring excellence in every aspect of service. A commitment to creating lasting guest memories is essential as you collaborate on refining hospitality standards and procedures.
Key Responsibilities:
β’ Supervise daily front-of-house operations in Banff
β’ Motivate and mentor team members for exceptional service
β’ Collaborate on operational refinements with hotel managers
β’ Respond to guest feedback and ensure timely resolutions
β’ Implement health and safety protocols effectively
Requirements:
β’ 2β4 years in management operations
β’ Solid experi...
This pivotal role, reporting to the Director of Operations, requires expertise in managing daily hotel operations with a strong emphasis on the guest journey. You will engage and elevate your staff, ensuring excellence in every aspect of service. A commitment to creating lasting guest memories is essential as you collaborate on refining hospitality standards and procedures.
Key Responsibilities:
β’ Supervise daily front-of-house operations in Banff
β’ Motivate and mentor team members for exceptional service
β’ Collaborate on operational refinements with hotel managers
β’ Respond to guest feedback and ensure timely resolutions
β’ Implement health and safety protocols effectively
Requirements:
β’ 2β4 years in management operations
β’ Solid experi...