Position Overview

Embrace & demonstrate the Ralph Lauren Philosophy & values.Play a strategic role in directing the store team to consistently deliver a memorable RL customer experience to an exceptional level.Inspire, empower, lead and motivate the development of the store team

Essential Duties & Responsibilities

- Greeting customers and delivering excellent customer service.- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.- Cleaning and sanitising work areas, utensils and equipment- Cleaning service and seating areas- Describing menu items and suggesting products to customers- Servicing customers and taking orders- Ordering, receiving and distributing stock supplies.- Receiving and processing customer payments

Experience, Skills & Knowledge

- Great communication skills- A happy, friendly personality- Customer service skills and knowledge- High level of attention-to-detail- Good level of literacy and numeracy- E...